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why stores need to show their appreciation to their customers and how

  • Writer: Liz Weekly
    Liz Weekly
  • Sep 26, 2024
  • 2 min read

I love fashion. I like guessing the brands of the purses people wear, the secrets of luxury brands, and of course, the shows. I know that Tiffany & Co owns the rights for their turquoise color, that the Lady Dior bag was designed for Diana, and that Anna Wintour wears her glasses to every single show because one single look would end and blow away a brand in a second. I love everything about fashion, I love to buy clothes, and accessories and wear chic things. This of course is a nightmare for my parents. So, in this blog, I will be criticizing some things that companies do. 


First of all, why is making your customers wait under the sun for hours a normal thing? Especially high-luxury brands like Yves Saint Laurent, Hermes, and Prada hold lines because of the number of shop assistants in the store. But making them wait for hours under the sun is just incompetence. In my whole life, I have only waited once to get into a store and while waiting I was almost going to faint. The only thing holding me back was that there was only one person in front of us. The security was rude and the people inside the store were acting like they’ve got hours. No one was tending to inform them that people were waiting outside. Is it that hard to maybe fill up some cups with lemonade or even just water and serve it to the ones waiting? Even a small gesture would have made me wait for another 15 minutes.  In the end, I got into the store after 30 minutes and learned that the bag I wanted was out of stock. 


Secondly, why do I have to spend more money to spend more money? This sentence was confusing, I know, but let me explain. As everyone knows Hermes is an exclusive brand that hand-makes their bags and other accessories with special and exotic materials. And as everyone knows, it may take at least 2-3 years for someone to get a bag in Hermes. And to get offered a bag you need to show Hermes that you are, in the most basic way, rich. People like to call this “The Hermes Game”. First of all, what the hell? I see maniacs who fly to another continent just because their shop assistant in Paris informed them that there is a bag in the color they specifically didn’t want. I saw some people talking about how they bought a bag they didn’t like just because their SA offered a bag and if they declined, they would not offer a bag for them. 


All these are just crazy, of course, one day I dream of having a crocodile burgundy Birkin bag. But I will buy it without any of these works. I will be famous enough for them to offer me a bag the second I step into the store…

 
 
 

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